PRIVACY POLICY – CHATGPT APPLICATION
The Houstonian Hotel, Club & Spa
Last updated: March 29, 2026
Introduction
This Privacy Policy explains how The Houstonian Hotel, Club & Spa (“we,” “our,” or “us”) may process information when you use our ChatGPT application available through the OpenAI platform. We are committed to protecting user privacy and minimizing data collection.
Use of the OpenAI Platform
This application is accessed through the OpenAI platform. Your use of the platform, including account authentication and account security, is governed by OpenAI’s own terms and privacy policies. The Houstonian Hotel, Club & Spa does not create or manage your OpenAI account and does not have access to your OpenAI login credentials.
Information We Process
When you interact with the ChatGPT application, we may process:
- The text you submit in the chat interface (“Prompts”)
- Technical metadata required to operate the service (for example request timestamps or system logs)
We do not receive or store your OpenAI account email, password, or profile information.
Users should avoid submitting sensitive or confidential personal information such as payment details, identification numbers, or medical information through the chat interface.
How Information Is Used
Information submitted through the chat may be processed to:
- Generate AI-powered responses
- Maintain system reliability and performance
- Detect misuse or abuse of the service
- Improve the quality of the application
The legal basis for processing is the provision of the service requested by the user.
Data Retention
User prompts are processed in real time to generate responses and are not stored in persistent user profiles by The Houstonian Hotel, Club & Spa.
Temporary technical logs may be retained for up to 30 days for security, debugging, and abuse prevention purposes, after which they may be deleted or anonymized.
Sharing of Information
We do not sell personal data.
Information may be shared only when necessary with service providers that support the operation of the application, such as cloud infrastructure or technical service providers. These providers are required to process information only for service operation and to maintain appropriate security protections.
Information may also be disclosed if required by law or to protect legal rights or prevent fraud.
International Data Processing
Because this application operates using global cloud infrastructure, information may be processed in locations outside your jurisdiction. Appropriate safeguards are applied where required by applicable law.
Security
We implement reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.
AI System Notice
Responses generated by this application are produced by an artificial intelligence system and may occasionally contain inaccuracies or outdated information. The responses are provided for informational purposes only and should not be relied upon as professional advice.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including rights to access, correction, or deletion where applicable.
Contact
If you have questions about this Privacy Policy, you may contact:
The Houstonian Hotel, Club & Spa
111 North Post Oak Lane
Houston, Texas 77024
Phone: 800-231-2759
Email: privacy@houstonian.com
- Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates when the policy was most recently revised.